Jun Ashida Co., Ltd. (hereinafter referred to as "our company") takes great care in handling the personal information of our customers. To that end, we have established the following privacy policy in accordance with the "Act on the Protection of Personal Information" (hereinafter referred to as the "Personal Information Protection Act") and the "Guidelines for the Act on the Protection of Personal Information (General Rules) and Three Other Parts" established by the Personal Information Protection Commission, and we will collect, use, and manage personal information under a strict system in an effort to protect privacy.

Definition of personal information

We define personal information as name, address, date of birth, information related to products or services purchased by the customer, inquiry information, and other information that can identify a specific individual (including information that can be easily collated with other information and thereby identify a specific individual).

Collection of personal information

We may ask for personal information about you and your family members (hereinafter referred to as "your personal information") when you purchase products or use other services at our directly managed stores or department stores listed on our website (hereinafter referred to as "department stores"). The scope of personal information we ask for will not exceed the limit necessary to achieve the purpose of use, and we will collect it by lawful and fair means.

Purpose of use of personal information

We use your personal information for the purposes of shipping products from our company, related after-sales service, customer identity verification, product sales management and payment processing, providing information on the products and services we offer, conducting questionnaire surveys to improve our services, sending out various announcements about special events and other events, managing and analyzing your use of our services, responding to customer inquiries, and providing other services and communications related to our product sales business.

Provision of personal information to third parties

We will not provide your personal information to third parties except in the following cases:

1) When the customer has given their consent

②When disclosure of personal information is required by law, etc.

③Other cases permitted by the Personal Information Protection Act

Provision of personal information to business partners

In providing services to customers, we may entrust some of the handling of customers' personal information to our subcontractors to the extent necessary to achieve the purpose of using the personal information. These subcontractors are obligated to maintain the confidentiality of the personal information and are prohibited from using the information for any other purpose. In addition, when we entrust the handling of personal information to a subcontractor, we will thoroughly ensure that the personal information is managed appropriately in accordance with laws and regulations.

We will entrust the handling of payment methods related to our services to a payment service provider.
If you use a credit card, your credit card information will be sent directly to the payment service provider and we will not accumulate or store it.

Regarding shared use of personal information

We will jointly use your personal information within the scope below.

① The items of personal information to be jointly used shall not exceed the items necessary to achieve the purpose of use, such as name, address, telephone number, email address, and product purchase history.

② The scope of joint users will be our company and our group companies listed on our website. In addition, if you purchase at a department store, we will jointly use the information with the department store.

③ The purposes of use by the joint users will be for the purpose of product shipment, related after-sales service, customer identity verification, product sales management and payment processing, notification of information regarding products and services provided by our company and joint users, questionnaire surveys to improve our services, various announcements regarding special events, etc., management and analysis of customers' use of our services, response to customer inquiries, and other services and communications related to the business of our company and joint users.

④ Regarding the management of personal information, the entity responsible for safety management etc. shall be Jun Ashida Co., Ltd.

Management of personal information

We will take responsibility for managing your personal information in a strict manner and strive to keep it accurate and up-to-date to the extent necessary to achieve the purpose of use. We will also endeavor to take necessary and appropriate safety management measures to prevent unauthorized access to your personal information and the loss, destruction, falsification, leakage, etc. of information.

Disclosure, correction, suspension of use, etc. of personal information

When a customer requests disclosure of information about them, we will disclose the information in writing or in any other manner that we deem appropriate after verifying that the requester is the customer himself/herself or an authorized representative, except in cases where there are special reasons, such as when it would significantly impede the performance of our business or when there is a risk of harm to an individual's life, body, property or other interests.

In addition, if it turns out that the personal information held by our company is not factual, we will investigate and correct it without delay to the extent necessary to achieve the purpose of use, in accordance with your request for correction, addition, or deletion, etc.

If you do not wish to receive information about products and services, special events, etc., from us via email, postal mail, social networking services (SNS), or telephone, or if you have any inquiries about stopping the provision of your information to third parties, stopping the use of your information for purposes other than those intended, or making complaints, please contact the following inquiry desk. We will respond promptly.

Compliance with applicable laws and regulations and other standards

We will comply with laws and regulations regarding the protection of personal information and other related standards.

Use of Cookies

Some parts of our website use data called cookies to make browsing more convenient when you log in again, to analyze your usage status, and to prevent unauthorized use by third parties. Please note that we do not use cookies for the purpose of obtaining personal information about our customers.

You can disable the cookie function by changing your browser settings, but please note that if you do so, you may not be able to use the services on our website properly.

Changes to this Privacy Policy

The contents of the privacy policy may be changed as necessary. If there are any changes, we will post the latest contents on this page, so please refer to the latest contents on this page.

Contact Us

If you have any inquiries regarding your own personal information or the contents of this page, please contact us at the following address.

Address: 1-3-3 Aobadai, Meguro-ku, Tokyo 153-8521
Telephone number: 03-3463-8631 (main line) Weekdays 9:00 to 17:30
Email: ec-admin@jun-ashida.co.jp
Contact point: Jun Ashida Co., Ltd. Personal information consultation desk